Shipping policy
For a brand like Qlyrex©, shipping isn't just about moving a box; it’s about the excitement of a fresh start. Your shipping policy should feel fast, reliable, and "organized"—just like your products.
🚚 Qlyrex© Shipping Policy: The Path to Order
"Fast delivery for a faster way to find what you need."
1. Processing Times (The Qlyrex Standard)
We know you’re ready to start your decluttering journey.
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Standard Orders: Processed within 24–48 hours (Monday–Friday).
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Smart Tech & Custom Kits: Our Bluetooth Trackers and Smart Sensors undergo a final sync-test before shipping, which may add an extra 24 hours to ensure quality.
2. Shipping Rates & Speed
We’ve simplified our shipping tiers to keep your experience clutter-free:
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Standard Shipping (3–5 Business Days): Free on orders over $75. Otherwise, a flat rate of $6.95.
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Express Shipping (1–2 Business Days): For those "I need to organize this now" moments. Calculated at checkout based on location.
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International Shipping: We ship order to over 50 countries. Delivery typically takes 7–14 business days depending on local customs.
3. Tracking Your Transformation
The moment your order leaves our warehouse, you will receive a "Shipment Confirmed" email containing your tracking number and a direct link to our Live Tracking Portal.
Pro Tip: If you use the Qlyrex© App, your tracking info will automatically sync, and you'll receive a push notification the second your package hits your doorstep.
4. Smart Packaging
At Qlyrex©, we practice what we preach. We use minimalist, eco-friendly packaging designed to protect your items without creating unnecessary waste. Our boxes are often designed to be reused as temporary organizers while you set up your permanent system!
5. Delivery Issues & Lost Packages
In the rare event that your package goes "off the grid":
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If your tracking says "Delivered" but you can't find it, please wait 24 hours (sometimes carriers scan early).
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If it’s still missing, contact our Support Squad within 7 days. We will open an investigation and, if necessary, ship a replacement immediately.
6. Customs, Duties, and Taxes
For international orders, please note that Qlyrex© is not responsible for any customs fees or import taxes imposed by your country. These are the responsibility of the recipient.
🛡️ The Arrival Guarantee
We guarantee that every product—from our Vacuum Bags to our Cable Management Boxes—will arrive in pristine condition. If the box is damaged during transit, take a photo and let us know; we’ll make it right.
